FAQ

Hopefully you will find the answers to all your questions here but if not, please get in touch by using the speech bubble chat icon at the bottom right of each page and you should hear back within 24 hours (allow a little longer at weekends).

What can I expect to receive my order?

Shipping to the U.K. and Europe is 3-5 business days.

Shipping to the rest of the world is currently 10-30 days but may change when an international printer is added

Where are the products printed?

Products are currently printed and shipped from the U.K.

What's the difference between Standard and Express Shipping?

There is no difference in delivery time in the U.K. and Europe so choose whichever is cheapest for you.

Why are products priced in $

The site uses an international platform which uses $ as its base.

What will I be charged in £ or €?

Both credit card providers and PayPal tend to use a mid exchange rate based on the current market. Please note though that your provide may charge a small fee (c.3%). 

What is your returns policy?

Spartacus Rises uses a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, colour, or simply don’t like the product.

However, if there is a problem with an order and/or the received products, please get in touch with us within 10 days of product delivery.

The print-on-demand company, offers a free replacement or a refund in case of a damaged product or a manufacturing error. In case a replacement order is arranged, there is no need to send the original order back to us.